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“The Benchmark team in Sevierville, TN has a solid plan for keeping on top of the loan process and they follow it to a tee. Courtesy, respect and consideration rank high here, too!”

– Richard & Dusty Walker

“Sally and her office worked tirelessly to help my wife and I after our initial mortgage lender failed to help us throughout the process. Sally really showed our importance to her by intervening with the builder to have our contract adjusted so that we could get our loan in time for closing. The online portal was very user friendly and easy to navigate. Also, Sally and her associates were very accessible, friendly, and open with us about what was happening throughout the process. I would recommend Sally to any veteran!”

– David P.

“Sally Bucciero and her team are the pinnacle of professionalism. They are patient and informative with your questions willing to teach you as you progress through the loan procedures. EVERY phone call, text, or email was either answered immediately or in a very timely manner. This is not the first time my wife and I have chosen to do business with Sally Bucciero. I can tell you though that each time has always been a pleasure. This is the easiest 5 -star review to submit. Really, they need 10 stars for their ability to make the loan process such a pleasant experience. Some people highly recommend, but we ONLY recommend Sally Bucciero for your home loan/ refinance needs!!”

– Shaun K.

“After spending the good part of a year in the home buying process, and dealing with the shortcomings and incompotencies of major banks in the area, I decided to go to Sally to handle my home loan. I have never delt with someone so committed to their craft that I really don’t believe she stops working. Everything was handled with the upmost speed and professionalism by her and her team. She got accomplished in a few short weeks what it took the major lender months to fail to accomplish. I would highly recommended Sally to anyone looking to buy a home.”

– Joe C. (from zillow.com)

“Sally and her team helped my Husband and I get into an home. It is his very first time every applying for a home loan and already had in his head that he would be turned down because little to no credit etc. Sally helped us to straighten everything out and what to do and not to do to jeopardize anything after he was qualified. He was in such shock and happy as I was too :). We probably could not have done it without Sally and her team to help us out and inform us on stuff we did not know. Thank you!!”

– nitrogurl03 (from zillow.com)

“I am the owner of Accurate Title Services, Inc. in Gatlinburg and we have worked with Sally and her crew for many years. The ease of my job relies very heavily on the quality of service and information that is provided to clients by their lenders and, as I have told many of Sally’s clients at the closing table, I have never had a closing with her in which her clients were not happy, well informed and very pleased with their borrowing experience.I have also always been amazed with the work ethic of Sally’s office and her ability to be continually up to date on her knowledge of constantly changing lending regulations and loan programs. I honestly don’t know how she does it with just 24 hours in a day, but that type of knowledge opens the door to many more options for borrowers that they otherwise may not be granted access to.Sally’s office is a dream for us to work with which, as I said above, is always an indication of a mortgage lender doing a great job serving its clients leading up to closing. She also has a large number of repeat clients, which is further evidence of a pleasant borrowing experience.I would recommend Sally and her staff to anyone who wants to buy real estate while also keeping a smile on their face and that’s a rare combination these days. Keep up the great work, ladies!”

– greforange (from zillow.com)

“Dealing with Sally and her team, was one of the BEST experiences we have ever had. Her constant updates kept us in the loop at all times. She never pushed us aside when we had relentless questions. She was dealing with us whacked out home buyers, and she never flinched! Dawn and I couldn’t of been happier with her attention to detail. 18 months after our close, we still are in contact with her because she cares about the buyers. Before and after the process. She treats customers like family. We wish all businesses operated like Sally does! You won’t regret working with Sally.”

– user0290607 (from zillow.com)

“I was moving form Arkansas to Tennessee and Sally was a great help to my family, Sally did all the paperwork thru email and phone calls. I wouldn’t know what I would have done with out her. When I moved to West Virginia form Tennessee and the lender that we use at the time didn’t have the knowledge that Sally has. I’m getting ready to move again and if Sally has her Ohio license I will be using her again.”

– Kelly S. (from zillow.com)

“Sally and her team are the smartest choice a person can make when looking for guidance and financing in the smoky mountains. The amount of knowledge about mortgages and the overall real estate industry she possesses is something I personally have never seen. She helped guide us along the process and explained step by step what we needed to do. I would also go to say that her team and company work much faster than a traditional bank. I would recommend her to anyone in search of a loan for a 1st or 2nd home.”

– Brian M. (from zillow.com)

“Sally was extremely professional and knowledgeable..She and her team did our refinance The process went quickly and smoothly. I was so impressed with her that I recommend two of my coworkers to her. I would highly recommend Sally and her team for all of your mortgage needs respectfully caramel risky”

– lovin god6 (from zillow.com)

“Being first time home buyers, my husband and I were very impressed with Sally Bucciero. She made it easy to follow the steps through the loan process and was always on standby to answer any questions we had. We would recommend Sally to anyone looking for a lender with integrity and YOUR best interest at heart!”

– Casey E. (from zillow.com)

“Sally is very professional and excellent at her job. She financed our home 13 years ago. We asked her to refinance 2 years ago. She tells you exactly how the process works and keeps you posted on a regular basis. She has an excellent staff and they are all very passionate about their jobs and their clients.I would highly recommend her and guarantee you will not be disappointed.”

– dloss0 (from zillow.com)

“Very professional and explained everything they needed for me to get my mortgage. Being from out of state ( 10 hours away ) it was very helpful to be able to do a lot of the work over the computer. Every question I had, was answered within a timely manner but usually much faster than expected. They made life very easy. I thank them from the bottom of my heart for doing all they have done.”

– Geonstuff1 (from zillow.com)

“Sally was very helpful. She explained everything when we had questions. Was patient with us, and was really excited for us when we finally found our house. I have and will recommend her to everyone.”

– pfhswrestling (from zillow.com)

“We were planning on refinancing our home in Sevierville however we had travel plans. Sally and her team were able to coordinate delivery of documents requiring our signatures to our travel locations. This allowed us to close on our mortgage even though we where not in Sevierville. The process went off without a hitch.”

– Len S.

“Thanks Sally for helping us over some rough spots in purchasing our home. We will never forget what you did!”

– James and Donna F.

“I LOVE Sally! I was at ease during the loan process and Sally and her team were better than anyone I’ve worked with before. I would definitely recommend them again!”

– Eric B.

“We heard from many Realtor’s that Sally and her company was the best. I liked the great service and attention to details. There is nothing they could improve. Anything I asked for or needed, Sally was there for me and then some.”

– M. Cleary

“We were referred to Sally by our agent. Everything was excellent! I felt like I had known her for years after the first time we spoke. The kindness, promptness and everything was wonderful!”

– Daniel and Kathy B.

“We chose Sally because we had worked with her before and would never choose anyone else. The professionalism of Sally and her staff is what I liked best. I also loved the warm, personal feeling Sally and her staff has for you as a human being. There is nothing they could ever improve. Sally is at the top of her profession.”

– Gerry and Joan V.

“I liked Sally’s personal attention as well as the added information helping us improve our financial matters as quickly as possible. No need for improvement, we were well satisfied!”

– Ed and Kathleen R.

“What I liked best about Sally is she provided me with her highest level of service at all times.”

– M. Rodriguez

“Sally was friendly & knowledgeable. She put me at ease, took control and had all the right answers.”

– M. Hammond

“I chose Sally because I go to church with her and her husband and they are serious about God so I know they have integrity.
They fully covered any questions we had! Excellent!”

– M. Smith

“Sally’s team kept me aware of everything that was going on about my loan and the house. It couldn’t have been any better, it was a
well done job for me!”

– M. Chandler

“Sally is always true to her word! No false promises!”

– M. Blackburn

“I feel Sally’s team works together to find the total solution to our situation, not just the loan we do today, but our financial future.”

– Paul & Deena B.

“Sally made us feel like we were the only people on earth she was working for!”

– M. Hibbert

“Sally was courteous, helpful, answered questions quickly and seemed dedicated to work for ME!”

– M. Ezell

“I chose Sally because she was sincere and trustworthy! I liked her team’s efficiency and desire to get the best mortgage for us!”

– M. Brown

“Sally’s team went out of the way to help with any problem I had, most of which had nothing to do with the mortgage. They were friendly, helpful
and flexible.

– M. Carver

“I am a repeat customer of Sally’s. She financed my first home purchase. She is friendly, knowledgeable, courteous and professional.”

-Scott M.

“Sally was great and it was as if she’d known us for years!”

– Mark and Ella G.

“I chose Sally because she is the best. I loved the speed, attention, awareness, efficiency and many other great things.”

– Maria S.

“I worked with Sally prior to this loan on financing 4 parcels of land. She was absolutely the most professional and was very precise in everything she did. We are so happy and will use her in future endeavors.”

– Greg and Faith T.

“I chose Sally because I have total trust in her abilities and integrity!”

– Doyle and Celeste K.

“Sally was open with us and had frequent communication about process, and challenges and solutions. Awesome job!”

– Edward U.

“We loved working with Sally’s team! Communication and friendliness won us over from the competition! ”

– Scott and Staci H.

“Sally, it has been a pleasure working with you. Your team is very helpful and efficient. Thank you. ”

– Bill & Cathy

“Sally, thank you for going out of your way to save us money. You know if there were more people like you in this world, it would be a better place.”

– Loretta

“Sally is a real estate affiliate of mine and she made me feel at ease and that she was working in my best interest.”

– William & Linnell R.

Realtor/Broker Testimonials

“Everything was handled quickly and professionally. I was amazed at how quickly we were able to close.”

-Cole Edwards, Realty Executives

“Sally, you were very helpful during the closing process. Everything was handled smoothly on your part. Thanks.”

-Ella Harrell, Coldwell Banker Wallace & Wallace

“Thank you for all you do. I could not have done it without you. You and your team are a blessing to me.”

-Myra Hensley, Re/Max Prime Properties

“Sally and team are wonderful! I love the weekly fax updates! You never have to wonder if the loan is “moving along.” Exceptional, speedy service!”

-Debbie Beasley, Realty Executives Smoky Mtns

“Everything was great! Smooth transaction and good communication.”

-Annie Maloney, Prime Mountain Properties

“GREAT! The quickest closing I’ve ever done!”

-Penny Cowell, Barnes and Assoc.

“Excellent! Thank you. You were great to work with and closing went well. Hope we can do this again!”

-Margaret Goforth. 1st Realty

“Thank you Sally, you did a great job!”

-Gina Kennedy. Action Real Estate

“Thank you so very much for all your help. Everything seemed to go smoothly and I really have no complaint. Thanks again!”

-Amy Walker, Hammontree Real Estate

“Everything went great. Thanks so much and I wish you great success.”

-Shirley Blair – Re/Max Prime Properties

“You took a very troublesome situation and turned it into a successful and closed transaction. Thank you!”

-Brad Walker, Summit Real Estate

“This property would not have closed if it had not been for all your hard work. Your knowledge of knowing what to do and you persistence and I might add your professionalism in dealing with the difficult REO assset manager got this property closed. A big thank you and I hope the next one is easier!”

Geri Rennie – ERA Top Producers

“Sally this was the first I had worked with your company and may I say how much I liked the way you always made us aware of the status of the whole transaction. Will be using you again and thanks so much!”

-Audrey Cushman, Countryside Real Estate

“Thanks for your help and all the work to get this closed under time pressure. Look forward to working with you again in the near future,”

-Bruce George, Century 21 A+ Realty Group

“You girls did a great job on a project that I never thought would close! Thanks for your time and patience on this. I will be sure to send more your way. Thanks again.”

-Lori Thatcher, #1 Realty

“You and your last minute saves were wonderful. Our client was happy and closing was completed on a comfortable level. Thank you so much for your help, greatly appreciate you!”

-Sarah Cooper, Glades Realty Inc.

“Awesome. This was a tough deal that was in foreclosure. Thanks for all the help. You guys were great Sally!”

-Jana Webb, Realty Exec. Associates

“It seems like we just wrote this contract! It went as smooth as silk. Sally called [client] and that was all it took! So now we have another satisfied customer with Re/Max and the Sally Bucciero Team! Thank you for another great job!”

-Janet Martin, Re/Max Prime Properties

“You did great. Thanks for the extra mile to help when money wasn’t there at closing! Also, thanks for your great presentation at our office.”

-Kay Byrd, Thompson Carr Assoc. LLC

“We appreciate up your weekly updates – pleasure to work with you!”

-Jean Becker, Realty Executives Smoky Mtns

“We are extremely pleased with the service that all of you provided to my daughter and her husband during the financing of their first home. Thank you again for all your hard work and for getting it done so promptly. You helped make their dreams come true!”

-Kay McCarter Green – Joe McCarter Realty

“Nobody does a better job than Sally and her team! It is SOOO easy. I fax the info, then the next thing I know…it’s closed! You can’t get easier than that! That’s why I use them. They are the best!”

-Janet Martin – Re/Max Prime Properties

“What should have been simple turned into a nail biter for my client – with NO fault to us or you. Fortunately, with the teamwork and calm resolve between our offices, the closing was accomplished. Without a doubt we all not only saved the closing but solidified the client relationship that will come back ten fold. Thank you for all your help and support on this one.”

-Cynthia Fox, Glades Realty

“I’m impressed with your ability to keep up with who needs to be updated. I’ll certainly keep you in mind. I like to be kept in the loop.”

-Pam Morgan, Realty Executive Associates

“It has been a pleasure all the way with your company! You kept me informed every step. Thank you SO much! I have told our other realtors about you so after the holidays I need more cards!”

-Janis Canterbury, Ted Jordan Realty

“My clients were very excited about the great rate they received and the lightening speed with which you were able to close this loan. You do a tremendous job of making me look great. A million thanks!”

-Cynthia Fox, Glades Realty

“Very good communication skills that made keeping up to the minute very easy. Always quick responses to any phone calls or questions. Very friendly and professional business manners, which made working with you a pleasure. Great job! Thank You!”

-Bettina Kooijman, Ferguson Realtors

“You guys did a great job! Never in my years in this business has a mortgage company kept me informed of their progress and every move.”

-Steve Geiger, Crye-Leike Highlander

“Great job! It is a real pleasure to know the status of a transaction every step of the way. You did a great job and all your hard work was appreciated.”

-Jerry King – Century 21, Pigeon Forge

“Thank you Sally! You did a great job!”

-Gina Kennedy, Action Real Estate

“Fantastic!! I really appreciated the weekly fax update. That way I had all info in writing and I wasn’t bothered answering the phone while I was busy with clients. Bravo!!”

Wanda Galli, Realty Executives

“Excellent. Thank you. You were great to work with. And closing went well. Again, thanks. Hope we can do with again.”

-Margaret Goforth,1st Realty

“You guys did a great job! NEVER in my years in this business has a mortgage company kept me informed of their progress and every move.”

-Steve Geiger, Crye-Leike Highlander R.E.

“Awesome Job! Thank you so much!”

-Patricia Grissom, Heath Shuler LLC

“Sally, my partner and I were quite impressed with the speed of the closing. We would like to speak with you about doing business in the future. Thank you!”

– Joe & Judi, Countryside RE

“This closing was a true testament to one’s inner self. There were multiple opportunities to have been frustrated into submission but we persevered and you held in there with grace and dignity. Congrats on job well done.”

– Jeff Dalson, Century-21 Four Seasons Realty

“Exceptional! Courteous and professional! Looking forward to working with you in the future!”

– Shalena, Rocky Top

“Sometimes it’s not what you know. It’s how much you care. My clients could sense this from you and your staff. Thanks for making their dreams come true.”

– Michael McConnell, Wears Valley Realty Group

“Incredible – great job by all the staff. Look forward to many many more transactions together. What a great team!”

– Angela Privett, Exit Realty

“Overall…excellent! Communication was excellent. Closing was as promised and on time. Friendly, professional, available for calls. Great followup. Will definitely get my business!”

– Judy Hampton, Tennessee Realty Pros


Tell Us About YOUR Experience!


In the mortgage business, nothing is more valuable than proof of excellent service. The best evidence is not our low ratio of complaints, or the full branding of what is merely our everyday approach to lending: Lifetime-Loan-wBG-300x47. The best evidence is your testimony and what other clients have said.

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